TROUBLESHOOTING
Answers when something isn't working
Step-by-step guides for the most common Replayable issues. Start with the symptom that matches yours.
My hotkeys are not working
When your Replayable hotkeys don't respond, and how to fix them.
A video replay was not saved
Your hotkey was pressed but no video replay was saved — what to check.
No sound in my replay
Replays save as silent files — fixing system audio and microphone capture.
Poor performance while capturing
Games or apps run slowly while Replayable is capturing — reducing the impact.
Installation fails or is blocked
The installer fails, SmartScreen blocks it, or Windows prevents the install.
Save notifications are not showing
On-save notifications don't appear — enabling them and fixing Windows settings.
Storage full or save errors
Replays fail to save, the drive is full, or the replay folder cannot be written.
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