CONTACT
Get in touch
We read every message. For fastest help, include the details below.
Contact support
For installation issues, bugs, licensing questions or general inquiries, email:
Include your account email and a short description of the issue for the fastest reply. For bug reports, a few more details help a lot:
- Your Windows version (Windows 10 or 11, and whether 64-bit).
- Your CPU and RAM if it's a performance issue.
- The exact error message shown in the app, if any.
- What you were doing when it happened (capturing while gaming, saving a replay, etc.).
Before you write
Many questions are already answered:
- Documentation — install, setup, video/audio replays, hotkeys, storage and settings.
- Troubleshooting center — the most common issues with step-by-step fixes.
- FAQ — pricing, privacy, Windows support and more.
Response time
Replayable is an independent project, so replies are personal but not instant. We aim to respond to every message.